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ThreadClubb Return Policy

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Return Policy

Our Commitment: Excellence Without Exception
At ThreadClubb, every garment is a bespoke creation — crafted exclusively to reflect your personal style, measurements, and preferences. In keeping with the standards of custom tailoring, we do not offer refunds. However, our dedication to your satisfaction is unwavering.
Tailored to Fit, with Confidence
If you experience any issues with the fit or construction of your garment, please contact our Customer Experience Team within 10 days of receiving your order. We are here to listen, assist, and ensure that your experience reflects the luxury and precision you expect from ThreadClubb. For minor adjustments, we invite you to explore our Alterations Policy, which includes:
  1. A reimbursement of up to 20% of the garment’s value for local tailoring
  2. A seamless and supportive process guided by our team
When More is Needed
Should the concern be beyond what a local tailor can resolve, please reach out to us. In such cases:
  1. We will arrange collection of the garment at our expense
  2. Our atelier will review and personally alter the piece to achieve the perfect fit
  3. If the issue cannot be remedied, we will remake the garment entirely at no cost to you
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At ThreadClubb, your satisfaction is not just our priority — it is the foundation of our craft. We are honored to be your bespoke tailoring partner and remain devoted to delivering an exceptional experience, every time.

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Effortless Elegance

From Fabric to Fit — Here’s How We Make It Easy to Look Exceptional.

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What Our Customers Are Saying

Honestly better than the rental tuxes I’ve tried before. Customer service was helpful with measurements, though delivery took 3 weeks.

Needed something for a wedding. Fit is elegant, sharp and it made me look slimmer too—bonus points!

Tux came in a garment bag and looked sharp right out of the box. Even the inside pocket was perfectly placed.

The lapel looks elegant and fresh, not too flashy. Had doubts ordering online but glad I took the risk.

Wasn’t too sure about ordering a blazer online but it actually turned out great. Fits well and looks good with jeans or trousers.

Good blazer, though inner lining is a bit warm. Otherwise, quality stitching and elegant cut. Very versatile.

Got it for a mate’s wedding and honestly didn’t think it’d look this good. Might grab a grey one next ‘cause this one turned out proper nice.

Didn’t know what to expect but finally impressed. The material feels premium and the color looks great in daylight.

Blazer fits like it was made just for me. Shoulders are spot on and the cut gives a clean modern silhouette.

This shirt feels premium. Stitching is neat, and it irons easily. Delivery took a while but worth it in the end.

Loved the slim fit around the waist. One cuff was a tiny bit loose but overall it’s one of my favorites now.

Finally a shirt where the sleeves aren’t either too long or short. Love the fabric and the personal monogram is a nice touch.

Got two shirts, both fit well but one had a slightly crooked buttonhole. Not a big deal, would still buy again.

Wore the shirt to work today. Didn’t expect it to look that good to be honest. Stitching’s solid too.

The fabric feels really smooth. It’s a bit tighter on the chest than I expected but still wearable and smart.

Shirt fits perfect. Collar sits well under a blazer, and the cuffs are the right size too. Very happy with the quality.

First time trying made to measure so I wasn’t too sure how it would go. But they helped with the sizing stuff and it came out way better than I thought.

The fit is sharp and it looks more expensive than it is. My wife was very impressed.

The jacket fits great, especially around the shoulders. Slight issue with the button position but nothing serious.

Was my first time trying a made-to-measure suit so I was a bit nervous, not gonna lie. But the support team guided me through the measurement process and it turned out really sharp—well happy with it.

The color was just like on the website. Shipping took about 15 days, but overall very happy with the fit and look.

Wore the suit to a work event and people actually said I looked sharp. Honestly wasn’t expecting this level of quality buying online.

Honestly, I didn't expect this level of quality online. Better than my tailor-made one I bought two years ago in Paris.

Got my suit last week, fits really well. The overall cut is sharp and the fabric feels premium—really happy with how it turned out.

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