Privacy Policy
Thread Club places a high priority on data privacy and strives to be upfront and honest about how we handle your personal information.
Therefore, we have a policy outlining how your personal information will be handled and safeguarded. Why do we use your personal data?
We will use your personal information to administer your online purchase at Thread Club by processing your orders and returns through our online services and notifying you of the status of your deliveries or in the event that there are any issues with your deliveries.
Your personal information will be used by us to send you communications that are only informative and promotional of the service that Thread Club provides.
To manage your payments, we'll use your personal information.
Additionally, we'll utilize your information to handle product warranty issues and complaints.
Your personal information is used to identify you, verify that you are of legal purchasing age for online purchases, and verify your address with third parties.
What types of private information do we handle?
The categories of personal data that we will process include:
Contact information (name, address, email, and phone number); information about the task profile; information about orders; and information about previous purchases.
Who can access your private information?
Your personal information is only shared with third parties in order to offer you with the aforementioned services, including organizations that verify your address, communication services that send you an order confirmation, and warehouse and distribution firms that help with order fulfillment. suppliers of payment services for you.
Please be aware that many of these recipient companies are required or have the right to process your personal information by separate law.
Your personal information is never shared with companies outside the Thread Club Group. We will only use the information you send to third parties to provide our services to you. We shall list the types of outside parties in detail who have access to your data for each particular processing activity.
Your Personal Data Transfer
Your data, including Personal Data, is processed in the operational offices of the Company and any other place where the parties engaged in the processing have a physical presence. This implies that this data may be shared with third parties and kept on computers in locations outside of your state, province, nation, or another governmental jurisdiction where data protection regulations may be different from those in your jurisdiction.
Your acceptance of this Privacy Policy and input of the relevant information constitutes your agreement to the aforementioned transfer.
Thread Club will take all reasonable measures to protect your data and treat it securely in accordance with this Privacy Policy. No transfer of your personal data to any organization or nation will happen unless there are sufficient safeguards in place, including the security of your data and other personal information.
How long do we keep your information?
As long as you remain a customer in good standing, we will retain your data.
If you choose to do so, your account will be deleted and you will no longer be regarded as active. You have the right to terminate your account at any time. In the event of a legal need or ongoing litigation, we shall keep your personal information on file.
Who is responsible for controlling your personal data?
Gemini Apparels Sarls is in charge of processing the personal information you give us and is in charge of such personal information in line with the existing data protection laws. Address: 10 rue Georges Weber; Capellen; Luxembourg;
Where do we keep your data stored?
Your information is gathered and stored within the European Economic Area ("EEA"), but it may also be moved to and processed outside of the EEA. Any such transfer of your personal information will be done in accordance with the rules that are in place.
ThreadClubb will use Standard Contractual Clauses and Shields for transfers beyond the EEA as protections for nations lacking European Commission adequacy rulings.
What constitutes a valid basis for processing?
The authorization you provide us with when you register for a ThreadClubb account serves as the legal basis for processing your personal account data.
Our legitimate interest justifies the processing of your data in order to give you pertinent product information.
When you place an order, ThreadClubb must process your personal data in order to provide the order fulfillment and shipping service on your behalf.
What rights do you have?
Right to access:
You have the right to inquire at any time about the personal information we may have about you. You can get in touch with ThreadClubb, and we'll send you your personal information by email.
Right to portability:
You have the right to get a copy of your personal data whenever ThreadClubb processes it automatically with your permission or in accordance with an agreement. This solely pertains to the personal information you have provided to us.
Right to rectification:
If your personal information is inaccurate, you have the right to request that it be changed. This includes having any incomplete personal information updated.
Editing your personal information is possible if you have a ThreadClubb account on the account pages.
Right to erasure:
Except in the following circumstances, you have the right to request the deletion of any personal information that ThreadClubb processes.
• A problem with customer service is still pending.
If any of the following apply to you:
• You have an open order that has not yet been shipped or that has only partially been shipped;
• You have an unpaid balance with ThreadClubb, regardless of the method of payment;
• You are suspected of using our services improperly within the last four years;
• We will retain your personal information in relation to your transaction for record-keeping; and
• You have made any purchases.
Your right to object to processing based on legitimate interest:
Your right to object to the processing of your personal data based on ThreadClubb's legitimate interests is unaffected. Except in cases where we may provide compelling justification that outweighs your interests and rights or in response to legal claims, ThreadClubb will stop processing personal data.
Your right to object to direct marketing:
You are entitled to object to any form of direct marketing, including profiling research used for such purposes.
You have the following options for rejecting direct marketing:
• by making changes to your ThreadClubb account's settings
• by adhering to the instructions in each marketing email
Right to restriction:
You have the right to ask ThreadClubb to limit how it uses your personal data in the following situations:
• if you object to a processing that ThreadClubb is carrying out is order to protect its legitimate interests, ThreadClubb will stop processing all of your data until the validity of those interests has been established.
• If you believe that ThreadClubb is using your personal information incorrectly, ThreadClubb must stop using that information while the data's accuracy is investigated; if the processing of your personal information is unlawful, you have the right to request that its use be restricted rather than be erased.
• if you need the personal information even though ThreadClubb no longer needs it to defend legal claims.
What rights can you exercise?
We take data privacy extremely seriously, thus we have a team of professional customer service representatives to resolve your inquiries regarding the aforementioned rights. Contact them at
[email protected] at any time.
Updates to our Privacy Notice
Our Privacy Notice might need to be updated. We always have the most recent Privacy Notice posted on our website. Any significant modifications to the Privacy Notice, such as those affecting the reason we use your personal information, who the Controller is, or your rights, will be communicated.
